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Latest Pontifications & Thoughts . . .
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Components of an Effective Incident/Case Management Process
Distributed and dynamic business requires the organization to take a strategic approach to issue reporting and case management. Organizations require complete situational and holistic awareness of issues, incidents, investigations, and cases across business operations and processes. This is best approached through structured and accountable processes enabled through an integrated information and technology architecture for issue…
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Challenges in Issue Reporting & Case Management
The Best Laid Plans of Mice and Men . . . Organizations today are distributed and dynamic. With the globalization of business, organizations find that governance, risk management, and compliance (GRC) has become complex; crossing departments, jurisdictions, geographies, and cultures. The modern organization is a complex web of employees, suppliers, vendors, contractors, consultants, agents, and…
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GRC in Crisis
The world around us is in a state of alarm. Hurricane after hurricane hits the Gulf of Mexico and Caribbean. Devastating earthquakes have hit Mexico. Geo-poltical tensions are playing themselves out in the United Nations and the news. A massive data security and privacy breach at Equifax. My home state of Montana (yes, I live…
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GRC Archetypes: Compliance & Ethics Management
Compliance and ethics has become a significant challenge for organizations across industries, geographies, and business boundaries. It is inundated with challenges such as anti-bribery and corruption, market conduct, conflict of interests, third party (e.g., vendor/supplier) compliance, code of conduct, and more. Organizations are struggling to deal with the pace of regulatory change. Not only from…
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GRC Archetypes: Policy Management
Policy management is the capability to establish, manage, monitor, and enforce policies to reliably achieve objectives, while addressing uncertainty, and act with integrity across the organization (adapted from the OCEG GRC definition). Policies are critical to the organization to establish boundaries of behavior for individuals, processes, relationships, and transactions. Starting at the policy of all policies –…
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GRC Archetypes: Third Party Management
Third party management is the capability to reliably achieve objectives, while addressing uncertainty, and act with integrity in and across the organizations third party relationships/extended enterprise (adapted from the OCEG GRC definition). Brick and mortar business is a thing of the past: physical buildings and conventional employees no longer define an organization. The modern organization…
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Diary of a Wimpy GRC Solution
I understand what it is like to be the underdog. In grade school and junior high I was the target to be picked on. The scrawny emotional kid that was an easy target. Things changed. In high school my Viking Danish DNA caught up and I became a more forbidding obstacle to be a target…
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Three Lines of Defense: Enabling High Performing Organizations
Like battling the multi-headed Hydra in Greek mythology, redundant, manual, and uncoordinated governance, risk management, and compliance (GRC) approaches are ineffective. As the Hydra grows more heads of regulation, legal matters, operational risks, and complexity, scattered departments of GRC responsibilities that do not work together become overwhelmed and exhausted and start losing the battle. This…
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Role of Technology in Risk Management Maturity
To maintain the integrity of the organization and execute on strategy, the organization has to be able to see their individual risk (the tree) as well as the interconnectedness of risk (the forest). Risk management in business is non-linear. It is not a simple equation of 1 + 1 = 2. It is a mesh…
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Do You Know Your Third-Party Risks?
Increasing Exposure to Third-Party Risks The Modern Organization is an Interconnected Mesh of Relationships Brick and mortar business is a thing of the past: physical buildings and conventional employees no longer define an organization. The modern organization is an interconnected mesh of relationships and interactions that span traditional business boundaries. Over half of an organization’s…
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Pitfalls in GRC Software Selection and RFPs
There is a broad array of governance, risk management, and compliance (GRC) related solutions available in the market. In fact, GRC 20/20 has catalogued and mapped over 800 technology solutions and over 300 content/intelligence solutions that organizations use to improve GRC processes in an effort to make them more efficient, effective, and agile. Navigating this array…
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Increased Pressure to Control Spreadsheets and Documents
Pervasiveness of End User Computing Brings Risk Use of end user computing applications such as spreadsheets, emails, and other document types has revolutionized how technology creates value for organizations. However, this brings a significant challenge to govern and control information and technology in a distributed and dynamic environment. Organizations are facing increased pressures from regulators…